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Passport Renewal Adult

Consulate General Auckland

The Consulate General in Auckland provides all U.S. consular services in New Zealand:  The Embassy in Wellington is unable to provide consular services.

 

Adult Passport Renewal

To renew your passport follow the instructions at travel.state.gov.

All passport renewals must include the following:

  • DS-82 Passport application
  • Your most recent passport
  • One passport photograph  (Note: the photo must be 2" x 2" in size, clear and on a white, or off-white background).
  • The applicable fee.  Cash or bank cheque only.  Eftpos, credit cards, personal cheques or NZ Post money orders are not acceptable.
  • A return addressed courier envelope.

Form DS-82 does not require a personal appearance nor an interview with a Consular Officer, therefore, you cannot make an appointment and must apply by mail.  We recommend you use a courier service to do this. Should you wish to deliver your application in person, please enclose it in a sealed envelope addressed to American Citizens’ Services Section, and hand this to the security guards at the Consulate. The hours for delivery are between 8am and 12noon, Monday to Friday.

Your previous passport will be returned to you with your new passport. 

If your name has changed since your passport was issued:

  • Enclose the original of the legal document specifying your name change (e.g. marriage certificate, divorce decree, adoption decree, or court order).
  • No photocopies accepted.

Mail the items above to:

Consulate General of the United States of America
Attention: American Citizen Services
Private Bag 92022,
Auckland 1142,
New Zealand

Street Address: Level 3,
Citigroup Building,
23 Customs Street East,
Auckland 1010,
New Zealand

Be sure to sign and date your application. Please note that some of the instructions apply only to US citizens residing in the U.S.

Child Passport Renewal

 

Frequently Asked Questions (FAQs) about passports

Applying for a U.S. Passport from Outside the United States

Office Hours

  • Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.

    • Passport Services for American Citizens
      All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays.
    • Emergency Services for American Citizens
      8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
    • Non-immigrant visa interviews
      By appointment only
    • Immigrant visa interviews
      By appointment only
    Click here for detailed contact information