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Passport Renewal Adult

Consulate General Auckland

The Consulate General in Auckland provides all U.S. consular services in New Zealand:  The Embassy in Wellington is unable to provide consular services.


Adult Passport Renewal

See guidance also at

All passport renewals must include the following:

  • DS-82 Passport application
  • Your most recent passport (this will be returned)
  • One passport photograph  (Note: Photos must be 2"x2" in size with a background that is uniform, plain and white, and free of shadows).
  • The applicable fee.  Cash or bank cheque only.  Eftpos, personal cheques or NZ Post money orders are not acceptable.
  • A return addressed courier envelope.

If your name has changed since your passport was issued:

  • Enclose the original of the legal document specifying your name change (e.g. marriage certificate, divorce decree, adoption decree, or court order).
  • We will not accept photocopies.

Courier the items above to:

Consulate General of the United States of America
Attention: American Citizen Services

Private Bag 92022,
Auckland 1142,
New Zealand


Street Address:

Level 3,
Citigroup Building,
23 Customs Street East,
Auckland 1010,
New Zealand

Should you wish to deliver your application in person, please enclose it in a sealed envelope addressed to the ACS Section, and hand to the security guards at the Consulate.

Frequently Asked Questions (FAQs) about passports

Applying for a U.S. Passport from Outside the United States

Office Hours

  • Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.

    • Passport Services for American Citizens
      All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays.
    • Emergency Services for American Citizens
      8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
    • Non-immigrant visa interviews
      By appointment only
    • Immigrant visa interviews
      By appointment only
    Click here for detailed contact information