Consulate General Auckland

The Consulate General in Auckland provides all U.S. consular services in New Zealand:  The Embassy in Wellington is unable to provide consular services.

Missing Persons

Missing Persons - How to Locate Someone

Should one of your family members be missing, the Consular Section can assist you in locating them. Should you become concerned about the welfare of a family member, this office can also assist you.

Phone: 0064 9 303 2724 ext 2800 during business hours. After hours contact the Duty Officer at the Embassy on 0064 4 462 6000.

When contacting the ACS office in these cases, please have:

• The name of the person you are looking for,
• His/her U.S. passport number,
• Date and place of birth,
• Travel plans,
• And the date when he/she entered New Zealand.

Please note that once an individual is located, you will be notified of this ONLY if he/she has signed an authorization or given verbal permission to waive the Privacy Act, which prevents us from releasing information about persons without their consent.