Passports

Lost or Stolen Passport 

What to do:

• Please notify the nearest N.Z. Police station of the loss/theft.

• Inform the U.S. Consulate of the loss/theft by telephone at: +64 9 303 2724 ext. 2800/2842/2848/2856.  Leave a message on our voice mail if necessary. 

If you decide not to apply for a new passport immediately, you may report your lost or stolen passport by completing Form DS-64 and mailing it to: U.S. Consulate, American Citizens Services, Level 3 Citigroup Center, 23 Customs Street East, AUCKLAND

To obtain a new passport, you must apply in person to the Auckland Consulate at Level 3, Citigroup Center, 23 Customs Street East, Auckland (cnr. Commerce St).  Consulate location map

You will need to:

1. Complete "Application for Passport", Form DS-11.  Please note that some of the instructions apply only to U.S. citizens residing in the U.S.
2. Present Proof of U.S. Citizenship
3. Present Proof of Identity
4. Provide Two Passport Photos
5. Pay the Applicable Fee
6. Provide a Social Security Number
7. Complete a DS-64: Statement Regarding Lost Or Stolen Passport
8. Present a New Zealand Police Report regarding the passport loss.
9. Provide a courier envelope if your passport is to be mailed to you.
   

Frequently Asked Questions about passports (FAQs)