Office Hours and Contact Information

Please note the U.S. Consulate General in Auckland is closed to the public on the last Wednesday of every month.

Inquiries

American Citizen Services (ACS) Walk-In Services: Monday-Friday 8.00am- 11:45am
Telephone inquiries: Monday-Friday 7.30am-4.00pm.

Postal Address: Consulate General of the United States of America
Private Bag 92022,
Auckland 1142
New Zealand

Street Address: 3rd Floor,
Citigroup Building,
23 Customs St, (cnr. Commerce St)
Auckland 1010

Ph: +64 9 303 2724 ext: 2800/2842/2848/2856 *
Fax: +64 9 366 0870 *
Email: aucklandacs@state.gov *

* Please Note: These contact details are for U.S. Citizen queries only. We cannot address U.S. visa queries or issues. For help with visas, please contact the Consulate General's Visa Information Service.

The Embassy and Auckland Consulate are closed weekends and U.S. and New Zealand public holidays.

In emergency situations, including deaths, arrests and crisis situations, please contact ACS.

Business Hours Emergency Assistance:

Phone: +64 9 303 2724 ext: 2900

After Hours Emergency Assistance:

Phone: +64 4 462 6000 and leave a message, the Duty Officer will return your call.