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Consulate General Auckland
Auckland cityscape

Auckland cityscape

U.S. Consulate General Auckland

The U.S. Consulate General in Auckland, a branch of the U.S. Diplomatic Mission to New Zealand, is located in the Citigroup Centre in Auckland's CBD.  We are the Mission's representatives to the over one million people in the greater Auckland region as well as the business and academic communities here.

Discussing U.S. policies with New Zealanders is one of the most important things we do; if you would like someone from the Consulate General to speak to your organization, please get in touch with us.

The Consulate General provides all U.S. consular services in New Zealand.  Consular services include help for Americans with emergencies as well as help with documents like passports and reports of birth.  We help non-Americans with visas to the U.S., both for short visits and for immigration.  We also can assist New Zealand companies looking for U.S. partners.

The Embassy in Wellington is unable to provide Consular Services. 

Most New Zealanders don't need a visa to visit the U.S. If you do, please make an appointment well in advance of your travel.  While it often takes only a day or so to get a visa, the waiting period can be much longer depending on the time of year or the type of visa you need.


Consul General:      James Donegan
Location: 3rd Floor
  Citigroup Centre
23 Customs St. East
Auckland CBD
Address: Private Bag 92022
  Auckland, New Zealand
Telephone: +64 (0)9 303-2724
Fax: +64 (0)9 303-1069


After hours number for American citizen emergencies only:  Dial +64 (0)4 462 6000 and leave a message for duty officer to return your call; or phone +[64] (9) 303 2724 ext. 2900.

Fraud Warning: Websites and Email

  • Department of State warns of impostor or fraudulent websites and emails.

    A number of fraudulent emails have been circulating recently regarding the US Government’s Diversity Visa ('Green Card') Lottery.

    There have been instances of fraudulent websites posing as official U.S. Government sites. Some companies posing as the U.S. Government have sought money in order to "complete" lottery entry forms.

    Applicants selected in the Diversity Visa random drawing are notified by the Department of State, Kentucky Consular Center by letter,  not email and are provided instructions on how to proceed to the next step in the process.

    No other organization or company is authorized by the Department of State to notify Diversity Visa lottery applicants of their winning entry.

    Please follow this link for further information.

  • Travel Information - Visas, American Citizen Services, Travel Warnings...

Counter Hours for the U.S. Consulate General in Auckland

Please be advised of the new Counter Hours for the U.S. Consulate General in Auckland. The office will now be closed to the public on the last Wednesday of every month.

  • Passport Services for American Citizens
    1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. You will need to make an appointment online to submit a passport application.
  • Emergency Services for American Citizens
    8:00am- 12:00pm and 2:00pm- 4:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
  • Non-immigrant visa interviews
    By appointment only
  • Immigrant visa interviews
    By appointment only

SMART Traveler App

  • SMART Traveler App

    The Department of State now has a "Smart Traveler" app for U.S. travelers going abroad. The app is compatible with iPhone, iPod touch, and iPad (requires iOS 4.0 or later). Smart Traveler provides easy access to frequently updated official country information, travel alerts, travel warnings, maps, U.S. embassy locations, and more. [read more] [download app]