Please contact the U.S. Visa Information Service by calling 0900 US VISA (0900 878 472) to make a visa appointment or to get information about visas.

Counter Hours for the U.S. Consulate General in Auckland

Please be advised of the new Counter Hours for the U.S. Consulate General in Auckland. The office will now be closed to the public on the last Wednesday of every month, beginning January 30, 2008.

• Passport Services for American Citizens
  8:00am - 12:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays.
• Emergency Services for American Citizens
  8:00am- 12:00pm and 2:00pm- 4:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
• Non-immigrant visa interviews
  By appointment only
• Immigrant visa interviews
  By appointment only

All visas are processed at the Consulate General in Auckland only.

Visa appointments must be made in advance.

If you are journeying to New Zealand from the Pacific Islands it is very necessary to make an appointment before arranging travel to New Zealand.  Space is limited in the Citibank building. Please don’t bring other people to your interview unless you need special assistance, such as interpreting or help with a wheelchair.

All Non Immigrant Visa applicants MUST complete the DS -156 (EVAF) form online. Please do not print the form off and complete this form by hand. If you do, you will NOT be interviewed. Online application website: http://evisaforms.state.gov/

The Non-immigrant Visa Section (NIV):

Applicants from the New Zealand Government, on official travel to the United States are exempt from an interview and  payment of the visa processing fee. These applicants may get their application processed by mail and should contact the Ministry of Foreign Affairs and Trade for information.

However, New Zealand Government officials traveling to the United States on private visits require a visa and will have to come to the Consulate General in Auckland for a personal interview and pay the visa processing fee.

For Visa Appointment wait times, click here.

NOTE: Visa appointment wait times will significantly increase during our peak season (i.e. mid April to mid June and mid September to the end of November).

Processes visas for non-U.S. citizens or non-residents who wish to visit, study, or work in the United States temporarily.

The Immigrant Visa Section (IV):

Processes visas for applicants who wish to obtain legal permanent residence in the United States, or who have lost their green card.