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Consulate Auckland

About the U.S. Consulate in Auckland

The Consulate General in Auckland provides all U.S. consular services in New Zealand:  The Embassy in Wellington is unable to provide consular services.

The U.S. Consulate General in Auckland, a branch of the U.S. Embassy in Wellington, is located in the Citigroup building in Auckland's CBD.  We are the Embassy's representatives to the over one million people in the greater Auckland region as well as the business and academic communities here.  Explaining U.S. policies to New Zealanders is one of the most important things we do; if you would like someone from the Consulate General to speak to your organization, please get in touch with us.

The Consulate General in Auckland is responsible for ALL consular services in New Zealand.  Consular services include help to Americans with emergencies as well as with documents like passports and reports of birth.  We help non-Americans with visas to the U.S., both for short visits and for immigration.

Most New Zealanders don't need a visa to visit the U.S. If you do, please make an appointment well in advance of your travel.  While it often takes only a day or so to get a visa, the waiting period can be much longer depending on the time of year or the type of visa you need.

Office Hours

  • Please be advised of the Counter Hours for the U.S. Consulate General in Auckland. The office is closed to the public on the last Wednesday of every month.

    • Passport Services for American Citizens
      All ACS Services by appointment (with the exception of emergency services). 1:00pm - 3:00pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays.
    • Emergency Services for American Citizens
      8:00am- 11:45am and 1:00pm- 3:45pm Monday to Friday, except the last Wednesday of each month, and U.S. and N.Z. public holidays. For emergencies outside of these hours please phone either: +[64] (9) 303 2724 ext. 2900; or +[64] (4) 462 6000.
    • Non-immigrant visa interviews
      By appointment only
    • Immigrant visa interviews
      By appointment only
    Click here for detailed contact information


  • Why travel to the Consulate, when we can come to You! Here is where you can find information on our ‘Consular Outreach Programs’.

  • Travel Information - Visas, American Citizen Services, Travel Warnings...

STEP Program

  • STEP Program.If you are a U.S. Citizen currently traveling abroad, you may wish to enroll in the Smart Traveler Enrollment Program. You can do so through the Department of State's STEP system.

Earthquake Preparedness

SMART Traveler App

  • SMART Traveler App

    The Department of State now has a "Smart Traveler" app for U.S. travelers going abroad. The app is compatible with iPhone, iPod touch, and iPad (requires iOS 4.0 or later). Smart Traveler provides easy access to frequently updated official country information, travel alerts, travel warnings, maps, U.S. embassy locations, and more. [read more] [download app]